Cancellation

You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@aethericlabs.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us about the defective unit. You can reach out to us info@aethericlabs.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should email us at info@aethericlabs.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Moringa Oil

Deeply Nourishing: Packed with vitamins A, C, and E, moringa oil promotes skin regeneration, boosts collagen production, and enhances elasticity.

Rich in Antioxidants: Its high antioxidant content protects the skin from environmental damage and reduces signs of aging like fine lines and wrinkles.

Grapseed oil

Soothes & Balances: Its natural anti-inflammatory and antimicrobial qualities calm irritation and support clearer, more even skin.

Boosts Elasticity: With essential fatty acids, this oil enhances your skin’s firmness and suppleness, revealing a radiant, youthful glow.

Apricot oil

Gentle & Nourishing: Perfect for sensitive and dry skin, its calming properties soothe irritation and redness for a balanced complexion.

Fights Aging Naturally: Antioxidants help combat free radical damage, keeping your skin youthful and radiant.

Argan oil

Anti-Aging Powerhouse: Packed with vitamin E, fatty acids, and antioxidants, it helps smooth fine lines and restores elasticity.

Natural Barrier Repair: Helps strengthen your skin’s moisture barrier, locking in hydration and shielding against environmental stressors.

Marula Oil

Ultra-Hydrating Elixir: Marula oil delivers intense hydration, leaving your skin soft, supple, and plump.

Soothes & Revitalizes: Anti-inflammatory properties calm redness, irritation, and stressed skin for a healthy, radiant glow.

Carrot Oil

Rich in Beta-Carotene: Infused with carrot oil, it enhances your skin’s natural glow while improving tone and texture.

Youthful Radiance: Loaded with vitamins A and E, it helps reduce the appearance of fine lines and supports collagen production for firmer skin.

Aloe vera

Promotes Skin Healing: It speeds up the healing of minor cuts, burns, and wounds, thanks to its natural regenerative qualities.

Anti-Aging Benefits: Aloe vera stimulates collagen production, improving skin elasticity and reducing the appearance of fine lines and wrinkles.

Ylang ylang oil

Astringent Action: Helps tighten the skin, reducing the appearance of pores and promoting a smoother, more even skin texture.

Natural Fragrance: The sweet, floral scent of ylang ylang is also known for its calming and stress-relieving properties, promoting relaxation.

Vanilla

Fights Skin Aging: The high level of vanillin, a potent antioxidant, helps reduce fine lines, wrinkles, and dark spots, promoting a more even and youthful appearance.

Promotes Skin Repair: Known for its regenerative properties, vanilla oil supports skin healing, making it great for scars or minor cuts.

Rosehip Oil

Anti-Aging: The antioxidants in rosehip oil, such as vitamins A and E, help protect the skin from free radical damage and reduce the appearance of fine lines and age spots.

Rich in Essential Fatty Acids: Rosehip oil is packed with omega-3 and omega-6 fatty acids, which help repair and regenerate the skin, making it an excellent choice for dry or damaged skin.

Plum oil

Rich in Linoleic Acid: This omega-6 fatty acid helps to balance oil production, making plum oil suitable for both dry and oily skin types.

Supports Skin Repair: The regenerative properties of plum oil can help improve the healing of scars, stretch marks, and minor skin damage.

Jojoba oil

Prevents Breakouts: Its non-comedogenic nature means it won’t clog pores, reducing the likelihood of acne and allowing your skin to stay clear and balanced.

Fights Dryness: It forms a protective barrier on the skin, preventing moisture loss and improving the skin’s overall texture and hydration levels.